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Case Study:
Nationwide Diagnostic & Laboratory Workforce Delivery for a Leading U.S. Healthcare Services Provider

Industry: Diagnostics, Clinical Laboratories & Healthcare Services

Region: North America

Company Size: Large national healthcare services organization operating hundreds of patient service locations across the U.S.

Key Results Achieved

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Contractors Placed Across Multiple States Since 2022

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Requisition Response Rate with 100% First-Time Quality

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States Supported as a Trusted Top-Tier Supplier

The Challenge

The client faced ongoing, high-volume demand for specialized talent across laboratory operations, medical staffing, and IT systems that support diagnostic workflows. The complexity of the challenge included:

  • Nationwide, geographically distributed hiring needs

  • Clinical and laboratory roles requiring strict credentialing and compliance

  • IT and data professionals supporting LIMS, analytics, and cloud platforms

  • Seasonal surges, long-term staffing requirements, and urgent operational needs

Maintaining uninterrupted diagnostic services required a staffing partner capable of delivering national scale without compromising quality, compliance, or patient safety.

Our Solution

GTT deployed a dedicated healthcare and life sciences delivery model purpose-built for diagnostic and laboratory environments, combining national reach, deep clinical screening, and high-volume execution.

Key elements of the solution included:

  • Dedicated healthcare recruiting team
    A specialized team of recruiters focused exclusively on healthcare, laboratory, and diagnostic roles, enabling speed and consistency at scale.

  • Extensive, continuously refreshed talent platform
    Access to a large national pool of laboratory and clinical candidates, refreshed continuously to support rapid requisition fulfillment.

  • Nationwide delivery across clinical and IT roles
    Talent placed included:

    • Phlebotomists

    • Lab Assistants

    • Medical Technologists

    • LIMS Analysts and Administrators

    • Bioinformatics Engineers

    • Regulatory and Quality professionals

    • Cloud and data specialists

  • High-volume requisition management
    Support for hundreds of active requisitions monthly, including full-time, contract, traveler, and floating roles.

  • Rigorous screening and compliance standards
    Every candidate was vetted against strict clinical, regulatory, and operational requirements to protect patient safety and service quality.

The Results

  • 50+ contractors placed across IT, laboratory, and medical staffing roles since 2022

  • 94% requisition response rate with a 39% qualified submittal-to-hire ratio

  • 100% first-time quality, reducing operational disruption and rehiring cycles

  • Coverage across 30+ states, supporting routine operations and surge demands

  • Top-tier supplier performance, driven by consistency, speed, and trust

Key Benefits to the Customer

Speed + National Scale

GTT delivered rapid staffing across 30+ states, ensuring diagnostic operations remained fully staffed during both steady-state and surge conditions.

Clinical Quality + Compliance Confidence

Rigorous credentialing and screening processes resulted in 100% first-time quality in a highly regulated healthcare environment.

Operational Continuity + Flexibility

A scalable workforce model enabled the client to respond to fluctuating demand while maintaining uninterrupted diagnostic services.

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