Case Study:
Driving
Growth and Efficiency through GTT’s Banking Talent Solutions
Industry: Financial Services
Banking Region: North America
America Company Size: Top 10 largest banks in the US with 9.9M customers
Key Results Achieved
share of the bank’s U.S. contingent workforce program
contractors placed, spanning 565+ unique skill sets
position response rate and 91% successful start rate
cost savings through efficient sourcing strategies
platforms supported and 7M+ cardmembers during card services expansion
The Challenge
With rapid growth fueled by acquisitions, the client needed to integrate multiple banking systems, meet strict regulatory requirement, and support an expanding customer base. They faced:
- Complex M&A integrations: systems, data, compliance
- Talent scarcity in remote geographies across the US and Canada
- High demand for digital and specialty regulatory talent in areas like online banking, compliance, and fintech stacks
“Knowledgeable. Professional. Committed. Global Technical Talent has proven to be one of our Group’s most beneficial relationships. It’s refreshing to work with a company who is interested in a lasting relationship.”
– Executive Vice President & CIO
Our Solution
GTT partnered with the client to deliver scalable, people-centered talent solutions backed by deep financial industry expertise and Chenega Corporation’s resources. Our approach included:
- Proprietary AI-enabled sourcing to meet demanding M&A timelines
- Community-based recruitment & programmatic advertising to fill roles in remote markets
- Specialized talent pools for regulatory SMEs and niche banking technologies (FIS, Fiserv, nCino, Broadridge)
- Digital-first recruitment strategies to secure high-demand talent (Sourcing, AI Chatbot, UX/UI, RPA, mobile banking)
The Results
GTT has been a trusted partner for the bank since 2005, supporting major acquisitions and helping them scale to a Fortune 500 leader. Together, we’ve ensured:
- Seamless M&A transitions and faster system integrations
- Access to hard-to-find digital and regulatory expertise
- Consistent program delivery across IT, professional services, and administrative categories
Key Benefits to the Customer
Rapid Scalability
Ability to ramp up talent quickly across multiple geographies
Specialized Expertise
Regulatory, digital, and fintech talent delivered on demand
Commitment Beyond the Hire
Long-term partnership built on trust, efficiency, and results
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