Case Study:
Accelerating Technology Hiring
for a Leading Canadian Bank

Industry: Financial Services/ Banking

Region: North America

Company Size: 11M clients globally and over 40,000 employees

Key Results Achieved

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Successful placements since onboarding

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Recognized as “Top New Supplier”

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Growing contractor presence with 9 active placements

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Business units supported across major divisions of the company

The Challenge

The client needed a partner capable of supporting high-volume technology hiring, digital modernization, and ongoing infrastructure initiatives across multiple business units. Challenges included:

  • Scaling teams quickly while maintaining stringent Canadian compliance and audit standards
  • Meeting aggressive timelines for cloud, data, and cybersecurity programs
  • Reducing delays caused by traditional staffing vendors with slower time-to-submit
  • Consolidating delivery across regions while maintaining bilingual capability (English/French)

“Our work with this client highlights the power of a fast, compliant, and collaborative delivery model. By aligning deeply with their technology roadmap, we helped accelerate hiring across critical programs while maintaining the operational discipline required in Canadian financial services.”
– GTT Delivery Leader

Our Solution

GTT delivered a dedicated Canada Delivery Model designed specifically for the client’s needs. This included:

  • A bilingual Toronto & Montreal-based recruitment team aligned to the client’s technology stack and hiring workflows
  • Integrated support from GTT’s US and India Centers of Excellence for sourcing, compliance, and screening
  • A streamlined process meeting all client vendor, payroll, and audit requirements
  • Specialized hiring coverage across: Core banking technology, Cybersecurity & Identity, Cloud engineering & operations, Data engineering & analytics, Infrastructure modernization initiatives

The Results

GTT’s advantage came from its rapid-response talent engine, consistently delivering qualified candidates within 24-48 hours, and its deep experience supporting Canadian payroll and workforce regulations.

  • Successfully supported high-volume technology and infrastructure hiring across multiple CIBC business units
  • Accelerated time-to-submit and time-to-fill compared to incumbent vendors
  • Maintained 100% compliance with all Canadian regulatory, payroll, and audit guidelines
  • Positioned as a trusted, ongoing partner, expanding into additional programs as the client’s technology roadmap has grown

Key Benefits to the Customer

Speed + Compliance

Faster and more compliant hiring than legacy partners

Sourcing Power

Integration with GTT’s U.S. and India teams increased scale and sourcing power

Strategic Partnership

Relationship expanded from transactional staffing to strategic workforce delivery

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